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  • Tel. 212-354-4380
    Fax: 212-354-4296

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Repair Service

MyOroUsa.com offers repair services.

A FEE may apply for any service or repair item that may seem abused or altered in any way.
Please CONTACT US for further details.

MyOroUsa.com covers the following

1. Displaced stones with returned stones
2. Missing(lost) Stones

MyOroUsa.com Does not cover

1. Scratched jewelry
2. Polishing
3. Cleaning
4.14K or 10K Screw back pieces
5. Missing/Lost Jewelry

All repairs will take from 7 to 10 days upon receipt of the item.
You must have a copy of the receipt or invoice or this warranty will not apply.
Warranty will not cover any shipping costs.
Learn more about Return policy.

Call or E-mail Us at:

el: 1-212-354-4380

Customer Service Hours:

Mon to Fri: 9 AM to 6PM (EST)
Closed on National Holidays

Mailing Address:

62w 47th St. Suite# 704
New York, NY 10036